Editor’s note: Alberto Jimenez is director of mobile payments at IBM. Jimenez was most recently Director of Global Mobile Solutions at Citigroup.
In the summer of 2008, I was in Paris delivering a mobile payments presentation to the CEO of a French bank. At the end of the meeting, he asked me when we would see more than 50 percent of retail payments transactions in developed markets go through mobile. With unbending confidence, I responded that within the next five years the majority of consumer transactions in developed markets would originate from mobile devices. I was wrong.
Those with a history in the mobile payments industry know that it has been a slow (and mostly disappointing) journey. But now, reflecting on the current ecosystem forces at play, I believe we find ourselves surrounded by a set of market trends that can finally give mobile payments a viable path to scale.